Ahmad bin Humaidan, Director General of Dubai eGovernment, said: "Sheikh Mohammed’s initiative is based on the leadership’s keenness on customer satisfaction through round-the-clock government services using the latest technologies based on a clear understanding of their needs, while leveraging the mobile phone; which has become one of the most widespread devices in the world."
As for implementing the transformation into smart government, he said: "We have recently launched My ID initiative, which will allow customers a unified access to all the eServices provided by Dubai government entities via smartphones or the internet by means of only one identification that eliminates the need for customers to register with each government entity separately.
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