Activation of the e-gate service costs Dh150 for two years
on the ID card, while one has to shell out Dh200 for two years for an e-gate
card.
According to Emirates Identity Authority (Eida) website,
the fee (new subscribers) for activating the e-gate service on ID card is Dh150
for a period of two years, while the renewal fee for a two-year period is also
Dh150.
A DNRD call centre executive said the e-gate service fee
was Dh200 for two years (new subscribers or renewal) with an additional Dh20
being charged as service fee.
Andrea Brooks, a Dubai resident, says: “Since I travel
frequently, I do have an e-gate card. I just got it renewed by paying Dh200.
Besides, my husband and two kids also renewed their cards and we paid Dh800 in
total besides the Dh20 as registration fee per person.”
Although Brooks says she was aware that the e-gate service
could be activated on Emirates ID, she admits she wasn’t aware that she could
make a substantial saving on fees.
“All of my family member already have Emirates ID.
“But, since I was not aware that the fees were less for ID
card holders, I eventually paid Dh200 more on getting the e-gate cards.”
Ketan Shah, a Dubai resident, says he got the e-gate
service activated on his Emirates ID without any difficulty at the airport.
“I never had an e-gate card and so when I got my Emirates
ID I went to activate the service at the Dubai airport.
“It took not more few minutes to get my card activated and
I could use it immediately to walk through the immigration gates easily
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