UAE portals told to post consumer protection helpline number on their websites

• Image Credit: Gulf News archive
• The Department of Economic Development building. The DED has given all online portals registered in the UAE three months to post the consumer protection helpline number on their websites or face fines and blocks to online accounts.

Dubai:The Department of Economic Development (DED) on Tuesday gave all online portals registered in the UAE three months to post the consumer protection helpline number on their websites or face fines and blocks to online accounts.

Omar Bushahab, Chief Executive Officer of the Commercial Compliance and Consumer Protection (CCCP) division at the DED, confirmed websites registered under the .ae domain name, or representing companies headquartered in Dubai, have been given the deadline to display the DED consumer complaints helpline number — 600 545555 — when they offer goods or services for purchase online.

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Online shoppers across the UAE are protected by the consumer protection law and the government will take action if consumers’ rights have been breached

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